Term and Conditions

Welcome to Vivid Styles Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our beachwear fashion and accessories. By accessing our site and making purchases, you agree to these terms in full.

1. General Information

Company: Vivid Styles Shop

Address: 70 St Stephens St, Norwich, GB NR7S 7HM

Email: [email protected]

Website: www.vividstylesshop.com

2. Website Use

2.1 Access and Eligibility

Our website is available to users worldwide, except in certain Asian countries and remote areas where we do not ship. By using our site, you confirm you are at least 18 years old or have parental consent.

2.2 User Responsibilities

You agree to:

• Provide accurate account information
• Not use our site for unlawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper working of our website

2.3 Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images but cannot guarantee your screen’s display will match the actual product exactly. Slight variations may occur.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Bikinis & Swimwear (unless faulty)
• Jewellery
• Headgear (items worn close to the face)
• Etui cases (personalised items)

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order. Your order is only accepted when we send you an order confirmation email.

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You must provide accurate payment information. By providing payment details, you confirm you are authorized to use that payment method.

4.4 Shipping

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receiving your order, provided they are:

• In original condition with all tags attached
• Unworn, unwashed, and free of damage
• In the original packaging

5.2 Return Process

1. Request authorization by emailing [email protected] with your order number
2. Wait for approval and return instructions (within 2 business days)
3. Package the item securely with all tags and a copy of your order confirmation
4. Ship to our returns address using a trackable method

5.3 Refunds

Refunds are processed within 5 business days of receiving your return and issued to your original payment method. You will receive the item price minus any original shipping costs (unless the return is due to our error).

6. Liability and Disputes

6.1 Our Liability

We are not liable for:

• Delays outside our control (e.g., customs processing, natural events)
• Incorrect care of products after delivery
• Indirect or consequential losses

Our maximum liability is limited to the purchase price of the product in question.

6.2 Dispute Resolution

We aim to resolve any disputes amicably. If we cannot resolve an issue, you may pursue claims through the courts of England and Wales.

7. Privacy and Data Protection

We handle your personal data in accordance with our Privacy Policy and applicable data protection laws. By using our site, you consent to such processing.

8. Changes to Terms

We may update these terms periodically. The latest version will always be posted on our website with the effective date.

9. Contact Us

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: Vivid Styles Shop, 70 St Stephens St, Norwich, GB NR7S 7HM